- General Policy
Ledo Pizza is subject to the jurisdiction of the United States Federal Trade Commission, and we adhere to all Safe Harbor Principles.
Email addresses will never be used, sold, loaned, rented, or otherwise distributed or disclosed to any third party for any reason, except if required by law (such as to comply with a subpoena or court order, for example). Employees and personnel of Ledo Pizza who have access to a customer’s personally identifiable information are required to keep the information strictly confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Ledo Pizza on behalf of the client.
Subscribers can opt-in for SMS messages from Ledo Pizza as a part of the loyalty registration process at https://ledo.myguestaccount.com/guest/enroll?card-template=gz6U71JdL9Y&template=0. Users will opt-in to receive marketing and promotional messages for Ledo Pizza’s loyalty program. Messages may pertain to promotional programs, new menu items, etc. Messages for this program will be sent from a short code and begin with “Ledo Pizza”. Message frequency may vary. Message and data rates may apply. Subscribers can text HELP to the shortcode for help, or contact Ledo Pizza at https://ledopizza.com/contact/
- Information Collected
When customers participate in our Customer Programs, we collect personal and non-personal information when you provide it to us. Whether or not to provide such information is completely your own choice. The personal information that we may collect includes your email address, phone number, transaction data, birthdate, name, subscriber information, credit card number, and any other customer personal information (“Personal Information”). The non-personal information that we may collect when you use our website includes your browser type, the URL of the previous website you visited, your ISP, operating system, and your internet protocol (IP) address (“Non-Personal Information”). The Non-Personal Information is not used by us to personally identify you and is not readily usable for that purpose.
When you participate in our Customer Programs or otherwise make a purchase through our website, we will collect Personal Information and other information that we request during the registration process.
In addition, if you communicate with us regarding the website or any of our services or products, we collect any information that you provide to us during the course of our communication.
- How to Exercise Your Rights under the VCDPA
At Ledo Pizza, we value your privacy and are committed to protecting your personal data. Under
the Virginia Consumer Data Protection Act (VCDPA), you have certain rights to access, delete,
and correct your personal data that we have collected. In this privacy update, we will explain
how you can exercise these rights.
Right to Access Your Personal Data:You have the right to request access to the personal data we have collected about you. To exercise this right, please send an email to [email protected] with the subject line “Request for Personal Data”; We may ask you to verify your identity before fulfilling your
Right to Delete Your Personal Data: You have the right to request that we delete your personal data that we have collected, subject to certain exceptions under the VCDPA. To exercise this right, please send an email to [email protected] with the subject line “Request for Data Deletion”; We may ask you to
verify your identity before fulfilling your request.
Right to Correct Your Personal Data: You have the right to request that we correct any inaccurate personal data that we have collected about you. To exercise this right, please send an email to [email protected] with the subject line “Request for Data Correction”; We may ask you to verify your identity before fulfilling your request.
We will respond to your request within 45 days of receiving it, unless we need additional time to
fulfill your request, in which case we will inform you of the reason for the delay.
Please note that we may deny your request to access, delete, or correct your personal data
under certain circumstances, such as if we are required to retain your data for legal or
regulatory reasons. If we deny your request, we will explain why and provide you with
information about how to appeal our decision.
If you have any questions or concerns about how we collect, use, or protect your personal data,
please contact us at [email protected]. We are committed to addressing your concerns
and working with you to ensure that your rights under the VCDPA are protected.
- Using Information
Ledo Pizza uses your Personal Information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our Customer Programs, website, and the products and services we offer and sell, to collect credit card payments for subscription fees and other purchases you make, and to provide customer support.
Ledo Pizza uses the Non-Personal Information we collect to track the use of the website and to assist us in providing, maintaining, evaluating, and improving our website and the services and products we offer and sell.
If required by law, or as we in good faith believe we are required to do so by law (such as to comply with a subpoena or court order, for example), Ledo Pizza will disclose your Personal Information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party.
Ledo Pizza may contract with various third parties who help it provide, maintain and improve its website and the services we provide, and the services and products it offers and sells, and such third parties may have access to your Personal Information in order to perform their services. For example, Ledo Pizza uses a third party to process payments and may subcontract out production, fulfillment, analytics, reporting, or other operations. We may contract with third-party contractors to help us manage, monitor, and optimize our website and the services and products we offer and sell. We may also use third-party contractors to help us measure the effectiveness of our advertising and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your Personal Information which will prohibit them from using or disclosing your Personal Information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.
- Children Under 13
Ledo Pizza takes precautions, including the use of sophisticated encryption and authentication tools, to protect the security of the Personal Information that you share with us. Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.