Frequently Asked Questions about Ledo Pizza

About Us

A: Ledo Pizza was founded in 1955 in Adelphi, Maryland, where it quickly became a local favorite through word of mouth.

A: Ledo Pizza is known for its thin, flaky crust, sweet sauce, and 100% smoked provolone cheese, creating a distinct flavor that has remained consistent since 1955.

A: Ledo Pizza is square because the original restaurant used rectangular pans, which were more common at the time. The shape became part of the brand’s identity.

A: Ledo Pizza is considered the original Maryland-style pizza, known for its square shape, thin crust, sweet sauce, and unique toppings.

A: Ledo Pizza was built on a simple idea: to provide high-quality food at a great value in a comfortable, family-friendly atmosphere.

A: Ledo Pizza’s thick-cut pepperoni is a signature feature, originally created by hand-cutting slices thicker for efficiency—and customers loved it, so it stayed.

A: While the brand has grown, very little has changed since 1955. Ledo Pizza continues to use the same recipes and maintain the same quality standards.

A: Ledo Pizza locations are independently owned and operated by local families, continuing the tradition passed down from the original founders.

My Ledo Rewards

  1. Log in to your account at https://order.ledopizza.com/
  2. Add any pizza to your cart (excludes Lunch Deals/Specials; toppings are extra).
  3. At checkout, click “Apply” next to the “$8.99 Pizza Discount” reward under “Available Rewards.”
  4. Review your total—the $8.99 discount should be applied.

Important: Make sure a pizza is in your cart. If there is no pizza in the cart, you’ll receive an error message.

  1. First, check your Spam or Junk folder—sometimes the email can end up there.
  2. If you still haven’t received the password reset email after checking your Spam folder, please contact us here: https://ledopizza.com/contact/

Points are not directly redeemable. You earn 5 points for every $1 spent when ordering online or Dine-in. Once you accumulate 500 points, the system will automatically convert them into a $5 off reward, which will be added to your account. You’ll have 30 days to redeem the reward.

Your Birthday reward will automatically be added to your account on the Sunday of your birthday week, and you’ll have 30 days to redeem it.

  1. You’ll receive your Welcome Reward (Free 8″ Cheese Pizza or $8.99 off any size pizza) after placing your first online or Dine-in order.
  2. Please allow 15-30 minutes after your pickup time for the Welcome Reward to appear in your account.

Please contact us here: https://ledopizza.com/contact/ so we can look up your account using your phone number and update it if needed.

  1. Log in to your account at https://order.ledopizza.com/.
  2. Go to “Your Account” and then select “Account Settings.”
  3. You should see your saved credit card information there, and you can remove it.

You can only save a credit card during the checkout process. At the end of checkout, when you select a credit card as payment, you’ll have the option to save it to your account. Just make sure to check the box next to “Save card to account.”

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A: There are not peanuts on the LEDO menu, however individual LEDO operators are at liberty to run a variety of special local offerings. As such LEDO cannot guarantee a peanut free kitchen. Please ask for a manager at your location and inquire and inform them of any allergy prior to ordering.

A: No, our mushrooms are grown in Pennsylvania and are cool blanched for food safety and quality pizza cooking!

A: Yes! Ledo Pizza provides nutritional information on its website under the “Menu” category.

A: Yes, all LEDO locations offer half baked pizzas. Please note that we are unable to offer raw meat toppings on half baked pizzas. Raw toppings include, sausage, hamburger and regular bacon.

A: LEDO does not in general offer shipped pizzas. Ask the manager of your local LEDO for personal options.

A: No our cheese is made with vegetable based rennet.

A: Set your oven to bake at its highest temperature. We also suggest that you reheat a cookie tray in the oven. When the oven is preheated, place the pizza WITHOUT the deli wrap on the preheated cookie sheet. Cook until bubbly and brown.

A: Yes, our Meatballs are made with a blend of Pork and Beef.

A: Yes. Our crust is not made with any animal products.

A: Yes, our sauce contains soy oil, California tomatoes, fresh veggies and spices. LEDO sauce is all natural and contains no preservatives!

A: Our Pepperoni contains both Beef and Pork.

A: Yes! Ledo Pizza offers a gluten-free personal pizza and cauliflower crust option at many locations. However, these items are not prepared in a gluten-free kitchen, so cross-contamination may occur. Availability may vary by location, so check with your local Ledo Pizza before ordering.

A: A Ledo Pizza Calzone is a folded pizza pocket made with our signature thin, crispy crust, filled with your favorite cheeses, meats, and vegetables. It’s baked to golden perfection, sealing in all the delicious flavors for a handheld pizza experience you can enjoy anywhere.

Gift Cards

A: Yes! Ledo Pizza gift cards are available for purchase and make a great gift for friends, family, or coworkers.

A: Gift cards can typically be purchased in-store or online for shipping.

A: Yes! Gift cards can be used for online orders.

A: Gift cards generally do not expire, though terms may vary. Check the back of your card for details.

A: Yes! Ledo Pizza gift cards can usually be applied to catering purchases.

A: Ledo Pizza is not liable for lost or stolen gift cards.

A: Gift cards are generally non-refundable.

Fundraising

A: Yes! Ledo Pizza offers a FUN, easy, and effective fundraising program to help schools and nonprofit organizations raise money.

A: Fundraisers are available for schools, churches, youth groups, sports teams, and other nonprofit organizations.

A: Supporters place orders through online ordering, dine-in, or carryout, and a portion of the sales is donated back to your organization.

A: No, fundraising is not available at all Ledo Pizza locations, so be sure to check with your local restaurant.

Franchising

A: No, each location is individually owned and operated by a local family in your neighborhood. LEDO does not franchise to large restaurant groups but instead franchisees to individual ardent LEDO fans.

A: Yes! Ledo Pizza offers franchise opportunities for individuals and groups looking to own and operate their own restaurant while continuing the brand’s tradition of quality and consistency.

A: Ledo Pizza offers both single-unit franchises and regional (multi-unit) opportunities for qualified candidates with strong financial backing.

A: While not required, restaurant or business experience is highly recommended. Ledo provides training to help you successfully operate your location.

A: Once your location is approved and your lease is signed, it typically takes about four months to prepare and open your restaurant.

A: Franchisees pay an initial franchise fee along with ongoing fees, including a 5% royalty and a 2% advertising fee based on gross sales.

Other

A: Yes! You can place your order online through our website by selecting your nearest Ledo Pizza location.

A: Yes! Ledo Pizza offers a rewards program. You can earn points on purchases and redeem them for rewards for Online Ordering or Dining in.

A: Many locations offer dine-in, but availability varies. Check with your nearest Ledo Pizza for details.

A: Yes, many Ledo Pizza locations offer catering for events and large gatherings.

A: Delivery availability varies by location. Please check with your local store.

A: Ledo Pizza primarily focuses on carry-out and in-store dining, so standard delivery is not available at most locations. However, some restaurants may offer delivery through third-party services like DoorDash or Uber Eats. Check your local Ledo Pizza or delivery apps to see if it’s available near you.

A: Most Ledo Pizza restaurants focus on carry-out and dine-in with no full bar, but some locations offer a bar experience with beer, wine, or cocktails alongside your meal. Availability varies by restaurant, so check with your local Ledo Pizza to see if they offer a bar.

A: Your bank has a policy of holding 15% or 20% of any restaurant purchase for 2-3 days, in the event that you may have left a gratuity. The bank is unable to tell from the transaction if your purchase was a carry-out or a dine in. These bank holds are released 2-3 days after the purchase. Please understand that this is not a theft, or a LEDO policy. Please check with the bank holding the credit card from your purchase.

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