Remind yourself this won’t last forever. Anticipate that the upcoming months will be tough, but you are not alone. When hard times arise, communities and industries tend to bond together and help each other get through it. Know that your community will be there for you through the thick of things. With that, try to give back to as many people as you can, as you are all in this together.
Be sure to listen to the consumer and cater to what they want. Try your best to implement the best strategies and practices around honest feedback from both your customer and your staff.
Lastly, aim to keep your staff and your community informed at all times—this is as new to them as it is to you. If you work hard and keep a positive attitude, you’ll remember that there is a light at the end of the tunnel.